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Use Case

Interactive Demos for Customer Training

Teach customers how to use your product with hands-on, step-by-step guides they can follow at their own pace - no live sessions, no video production, no scheduling headaches.

Interactive Demos for Customer Training

Click through an interactive walkthrough at your own pace

Get Started
The Problem

The problem with traditional customer training

Live sessions don't scale

CS teams juggle training calls across time zones and record screencasts that go stale within weeks.

Constant re-publishing cycle

Help-center articles with static screenshots need updating with every product release. It never ends.

Reading isn't doing

Customers still file tickets because reading about a workflow is not the same as walking through it hands-on.

Updates eat strategic time

Every product change triggers re-recording and re-publishing, eating into time your team could spend on strategic relationships.

The Solution

How Aceframe Helps

Self-paced interactive guides

Build step-by-step walkthroughs customers can follow whenever it suits them. Each step shows exactly where to click and what to enter.

Embed in your help center

Drop an embed code into Zendesk, Intercom, Notion, or any help-center page. Customers access interactive training right where they look for answers.

Completion tracking

Monitor which training guides customers finish, where they get stuck, and which topics generate the most views. Identify at-risk accounts early.

Instant updates when your UI changes

Re-capture only the steps affected by a product update. The rest of the guide stays intact, and every embedded instance refreshes automatically.

Quick Start

How It Works

From capture to publish in three simple steps.

1

Capture the Workflow

Click through the feature you want to teach. Each click becomes an interactive step.

2

Add Instructions

Annotate each step with clear guidance - what to click, what to type, what to expect.

3

Embed & Monitor

Place guides in your help center or product. Track completion rates and iterate.

Why customer success teams choose Aceframe

Deflect Support Tickets

Deflect support tickets by teaching customers how to solve problems themselves

Scale Without Sessions

Scale training across all customers without scheduling live sessions

No Video Production

Eliminate video production costs and turnaround time

Instant Content Updates

Keep training content accurate with instant step-level updates

Spot At-Risk Accounts

Identify at-risk accounts by spotting customers who skip or drop off training

Embed Anywhere

Embed training guides directly in your help center or product UI

Start creating customer training demos today

Sign up for free and build your first interactive training guide in minutes - no credit card required.