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Use Case

Interactive Demos for Customer Training

Teach customers how to use your product with hands-on, step-by-step guides they can follow at their own pace - no live sessions, no video production, no scheduling headaches.

Interactive Demos for Customer Training

Click through an interactive walkthrough at your own pace

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Interactive demo preview
The problem

The problem with traditional customer training

Problem 01

Live sessions don't scale

CS teams juggle training calls across time zones and record screencasts that go stale within weeks.

Problem 02

Constant re-publishing cycle

Help-center articles with static screenshots need updating with every product release. It never ends.

Problem 03

Reading isn't doing

Customers still file tickets because reading about a workflow is not the same as walking through it hands-on.

Problem 04

Updates eat strategic time

Every product change triggers re-recording and re-publishing, eating into time your team could spend on strategic relationships.

The solution

How Aceframe helps

Self-paced interactive guides

Build step-by-step walkthroughs customers can follow whenever it suits them. Each step shows exactly where to click and what to enter.

NameStatus
Homepage tourlive
Onboarding flowdraft
Pricing walkthroughlive
Feature deep-divereview

Embed in your help center

Drop an embed code into Zendesk, Intercom, Notion, or any help-center page. Customers access interactive training right where they look for answers.

Demo engagement

24 sessions today

viewedskimmedengagedconverted

Completion tracking

Monitor which training guides customers finish, where they get stuck, and which topics generate the most views. Identify at-risk accounts early.

Step completion

S1
S2
S3
S4
S5

61% reach the final step

Instant updates when your UI changes

Re-capture only the steps affected by a product update. The rest of the guide stays intact, and every embedded instance refreshes automatically.

Demo healthhealthy

86

2 fixes suggested

  • Shorten step 4 - viewers stall there
  • Add a CTA to the final step
How it works

From capture to publish in three simple steps

StepStatus
Click: Dashboardcaptured
Click: New democaptured
Modal: Invite teamcaptured
Click: Publishsaving

1. Capture the Workflow. Click through the feature you want to teach. Each click becomes an interactive step.

<iframe src="aceframe.ai/embed/homepage-tour"/>
Homepage tourEmbedded

2. Add Instructions. Annotate each step with clear guidance - what to click, what to type, what to expect.

Views over time

viewedengagedconverted

3. Embed & Monitor. Place guides in your help center or product. Track completion rates and iterate.

Benefits

Why customer success teams choose Aceframe

Deflect Support Tickets

Deflect support tickets by teaching customers how to solve problems themselves

Scale Without Sessions

Scale training across all customers without scheduling live sessions

No Video Production

Eliminate video production costs and turnaround time

Instant Content Updates

Keep training content accurate with instant step-level updates

Spot At-Risk Accounts

Identify at-risk accounts by spotting customers who skip or drop off training

Embed Anywhere

Embed training guides directly in your help center or product UI

Start creating customer training demos today

Sign up for free and build your first interactive training guide in minutes - no credit card required.