Interactive Demos for Customer Training
Teach customers how to use your product with hands-on, step-by-step guides they can follow at their own pace — no live sessions, no video production, no scheduling headaches.
Start building training demosThe problem with traditional customer training
Customer success teams juggle live training sessions across time zones, record screencast tutorials that go stale within weeks, and maintain sprawling help-center articles packed with static screenshots. Customers still file support tickets because reading about a workflow is not the same as doing it. Every product update triggers a cascade of re-recording and re-publishing, eating into time your team could spend on strategic customer relationships instead.
How Aceframe helps
Self-paced interactive guides
Build step-by-step walkthroughs customers can follow whenever it suits them. Each step shows exactly where to click and what to enter, so learning happens by doing — not by watching or reading.
Embed in your help center
Drop an embed code into Zendesk, Intercom, Notion, or any help-center page. Customers access interactive training right where they already look for answers — no context switching.
Completion tracking
Monitor which training guides customers finish, where they get stuck, and which topics generate the most views. Use these insights to improve your guides and identify at-risk accounts.
Instant updates when your UI changes
Re-capture only the steps affected by a product update. The rest of the guide stays intact, and every embedded instance refreshes automatically — no re-publishing required.
Why customer success teams choose Aceframe
- ✓Deflect support tickets by teaching customers how to solve problems themselves
- ✓Scale training across all customers without scheduling live sessions
- ✓Eliminate video production costs and turnaround time
- ✓Keep training content accurate with instant step-level updates
- ✓Identify at-risk accounts by spotting customers who skip or drop off training
Start creating customer training demos today
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